Help Centre.
Keep up to date with us
General Enquiries
Haven’t found what you’re looking for?
For more information or to enquire about any of our services, including memberships and swimming lessons, please do not hesitate to get in touch.
3-Day Free Pass
Try out our great variety of activities and facilities for free.
Swimming Lesson Cancellation
Swimming Lesson customers can cancel their lessons through the below form. If you’d like to discuss your lessons further, please email us at swimming.courses@ipswich.gov.uk
Manage your booking
You can cancel any session that you cannot attend up to 24 hours prior to the session.
iCard FAQs
Want to know more about our range of iCard memberships?
Take a look at some of our most common frequently asked questions.
Swimming Lesson FAQs
Want to know more about our range of swimming lessons?
Take a look at some of our most common frequently asked questions.
Parties FAQs
Want to know more about our parties?
Take a look at some of our most common frequently asked questions.
Terms & Conditions
Read the terms and conditions for our iCard memberships and online bookings.
Latest Newsletter
Want to know more about contract memberships, swimming lessons and what we have going on in the school holidays to keep your little ones busy?
Take a read of our latest newsletter to keep you up to date with what’s happening at #TeamIpswichFit.
General Enquiries
Haven’t found what you’re looking for?
For more information or to enquire about any of our services, including memberships and swimming lessons, please do not hesitate to get in touch.
3-Day Free Pass
Try out our great variety of activities and facilities for free.
Swimming Lesson Cancellation
Swimming Lesson customers can cancel their lessons through the below form. If you’d like to discuss your lessons further, please email us at swimming.courses@ipswich.gov.uk
Manage your booking
You can cancel any session that you cannot attend up to 24 hours prior to the session.
iCard FAQs
Want to know more about our range of iCard memberships?
Take a look at some of our most common frequently asked questions.
Swimming Lesson FAQs
Want to know more about our range of swimming lessons?
Take a look at some of our most common frequently asked questions.
Parties FAQs
Want to know more about our parties?
Take a look at some of our most common frequently asked questions.
Terms & Conditions
Read the terms and conditions for our iCard memberships and online bookings.
Latest Newsletter
Want to know more about contract memberships, swimming lessons and what we have going on in the school holidays to keep your little ones busy?
Take a read of our latest newsletter to keep you up to date with what’s happening at #TeamIpswichFit.
Sports & Leisure Centres
You can contact any of our sports centres, swimming pools or gyms on:
Not sure where to go?
Thinking of leaving us?
We're sorry to hear you're thinking about leaving Ipswich Fit.
If we can’t convince you to stay with us, use our online forms to suspend or request to cancel your membership. Please note that completion of this form doesn't confirm your cancellation.
For more information read our iCard FAQs.
