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Summer Holiday iCard 2023

 

Monday 24 July – Friday 1 September

 

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Summer Holiday iCard 2023

Our Summer Holiday programme for children returns again to our facilities and across our parks.

The Summer Holiday activity programme is aimed at children aged up to 16 years old and not turning 17 before 1 September 2023.

Our programme consists of all of your favourite activities including Trampolining, Dodgeball, Karate, Tag Rugby and so much more!

This year you can access our summer holiday activity programme in one of two ways:

Summer Holiday iCard

You can purchase our Summer Holiday iCard for £6 (that’s just £1 per week!) which will give you access to our exciting activity programme across our centres and parks as well as swimming at Crown Pools. Our Summer Holiday camps are not included on the Summer Holiday iCard and will need to be booked seperately.

To sign up for your Summer Holiday iCard follow the below process:

  1. Log in or create your myIpswichFit account.
  2. Select ‘Purchase membership’
  3. Select ‘Summer Holiday iCard’
  4. Follow the onscreen instructions and complete payment for your iCard

You can sign up for your Summer Holiday iCard here.

Holiday Concession iCard

If you are eligible for our Holiday Concession iCard you can access our summer holiday activity programme across our centres and parks, swimming at Crown Pools and our Summer Holiday camps for free.

To check if you are eligible for our free Summer Holiday Concession iCard, check out our eligibility criteria.

To sign up for your Holiday Concession iCard follow the below process:

  1. Log in or create your myIpswichFit account.
  2. Select ‘Purchase membership’.
  3. Select ‘Holiday Concession iCard’.
  4. Follow the onscreen instructions and complete the process to purchase the membership.
  5. You will then need to complete our online verification form which can be accessed here.
  6. Once your membership has been authorised you will be ready to use your iCard.

You can sign up for your Holiday Concession iCard here.

Frequently Asked Questions

iCard
What is a Summer Holiday iCard?
A Summer Holiday iCard is an Ipswich Borough Council membership card for use at Crown Pools, Whitton Sports Centre & Gainsborough Sports Centre, as well as our activities taking part in our parks and open spaces.
Misbehaviour / Misuse of Summer Holiday iCard
Ipswich Borough Council reserves the right to ban any customer from our facilities if the customer is found to repeatedly misbehave or break the terms and conditions of the iCard. Upon signing up for the free summer holiday iCard you agree to the iCard Terms and Conditions which can be found here.
Eligibility
Who is eligible for a Summer Holiday Concession iCard?
Our Summer Holiday Concession iCard is available to those in receipt of benefit related free school meals or those with a disability. If you meet our eligibility criteria you can apply for your free Summer Holiday Concession iCard via myipswichfit.
Sign Up
How can I apply?
You can sign up for our Summer Holiday iCard using our online booking platform myIpswichFit.
What if I already have a Young Person membership?
If you already have a Young Person or Young Person+ membership you do not need to sign up for the Summer iCard, your existing iCard will still be valid and you can use the same card. We will automatically convert it to a Summer Holiday iCard.

All current monthly Young Person members will be emailed/written to with further details. If you are a pay monthly member and meet the eligibility criteria outlined in these FAQs then we will not be taking a Direct Debit payment from you in August and the remaining Summer Holiday icard entitlement will be deducted from your September Direct Debit payment.  You do not need to do anything more on this and it will be done automatically. An email/letter providing details of this will be sent to you prior to the holidays.

What if I had a Summer Holiday iCard in 2022?
If you held a Summer Holiday iCard in 2022 you will not automatically be allocated a Summer Holiday iCard as was the case in previous years.

You will need to sign up for a new Summer Holiday iCard for 2023 and pay the £6 fee if not eligible for our Holiday Concession iCard.

You will need to sign up on myIpswichFit by logging into your account and selecting ‘purchase membership’ and selecting ‘Summer Holiday iCard’.

 

How do I receive my physical iCard?
If you still have a physical iCard from a previous year this will remain your physical iCard.

If you are new to Ipswich Fit iCards can be collected from any of our centres. These will not be posted out. If you had an iCard last summer and lost it you can collect a replacement for free. If you lose your iCard during the summer a replacement will cost £3.

Booking
Does my iCard guarantee that I can take part in an activity?
No, all activities will be on a first come, first served basis. All activities taking place in our sports centres (except swimming) can be booked seven days in advance to avoid disappointment.

All activities must be booked online prior to arrival, bookings can be made over on myIpswichFit.

Book ahead policy

There is no book ahead policy this summer. You can book your place on our activities online on myIpswichFit.

Non-attendance at pre-booked activities
If you fail to attend an activity on more than two occasions for which you have made a booking with us and have not notified us, your membership will be immediately suspended. You can cancel a booking for an activity at any time by contacting one of the Centres, we ask that you provide as much notice as possible to allow us enough time to re-let the space.
Do you ever ask for ID?
We have the right to ask for ID. The iCard entitles only the person named when it was activated to participate in the appropriate activities at Ipswich Borough Council facilities. 
Cancellation
Activities can be cancelled online via myIpswichFit – just go to ‘Manage my Bookings’. If you have paid for your activity, please complete a ‘Cancellation and Refund Request form’ which can be found at https://www.ipswichfit.co.uk/manage-your-booking/
Intensive Swimming Lessons
To book any of our intensive swimming lessons, please fill out our online contact form here.

A member of our Swimming Lessons team will then be in contact with you to book your sessions.

Sing and Splash
When booking a Sing and Splash session, please ensure that you book the session using your child’s iCard. The child should then be accompanied by one adult who does not need to book a space.
Using My iCard
What can I use it for?
The Summer Holiday iCard can be used for free entry and participation in the activities specified at Ipswich Borough Council facilities and parks detailed at www.ipswichfit.co.uk/summerholidayicard.
You can 
also find our full summer holiday programme there as well.
When can I use my Summer Holiday iCard
You can sign up for your Summer Holiday iCard from Monday 19 June until. Your card will become active on Monday 26 June 2023, which is when you can book park activities and summer holiday camps, activities taking place in our sports centres will be bookable from Monday 17 July. You will be able to access all or our summer holiday activities from Monday 24 July. The Summer Holiday iCard will expire on Friday 1 September.
What do I do if I lose my iCard?
If you lose your iCard during the holidays you can get a replacement for £3 at any of our centres.
Can I get in without my iCard?
To gain entry to our sites you need to have your iCard with you.  

If you arrive and find that you have forgotten your iCard, please make your way to the reception desk where they will be able to issue you a ticket that will be valid for an individual activity. At park activities please give your child’s name as that can be matched on the register. 

You will be required to verify certain account details and asked to provide appropriate ID. You will be required to sign the temporary ticket. If we notice that a number of these tickets are issued against your account, then we will be in touch. 

Activities
What activities will be available on the Summer Holiday iCard?

,The Summer Holiday iCard provides access to our full Summer programme, with free access to the majority of activities. You will also be able to book badminton courts between 9-5pm Monday-Sunday and 12+ year olds can book Gym slots at Crown Pools and in the junior gym sessions at Whitton, and Gainsborough Sports Centres.  

Public swimming will be included as part of this year’s Summer Holiday iCard Monday – Friday between 9am-6pm on a first come first served basis and on a band system. Please note we are expecting high demand this year so please be expecting a wait time for entry. 

Why is the pool not available to use all the time?
The free swimming is accessible to those on Summer Holiday iCards from 9am – 6pm Monday to Friday throughout the summer to enable time and space for our regular customers and adult swimmers to be able to swim in our public swim spaces. It also provides space at weekends for our younger swimmers, families and swimming lesson customers to swim without the higher crowd numbers we experience with free swimming. Summer Holiday iCard holders can still access swimming outside these hours but the standard junior swim rate will apply.
Park Activities
What do I need to bring?
Please bring your iCard, a drink, and appropriate clothing for the weather. Under 8’s must be accompanied by an adult at all times. 
Whereabouts in each park will the activities be taking place?
You can find all of our park locations hereKeep an eye out for our Ipswich Fit/Jumpers 4 Goalposts flags and signs to direct you to the activity. 
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